COVID-19 update

While we strive to ship out every order in 2-3 business days, please note there may be minor delays, especially for international orders.

Please note that you can’t change shipping address/ cancel orders after your order passed 12 hours after you place it.

We are proud to offer free shipping on orders over $150

For orders under the shipping threshold, the following shipping costs apply:

  • United States: US$15
  • Canada: CA$15
  • Europe: €16 (or local equivalent)
  • United Kingdom: £13.00
  • Honk Kong: HK$140
  • Singapore: SG$22
  • Russia: RUB1,740.00
  • Rest of the World: US$20 (or your local currency). 

We use FedEx to ship products.

Our customers typically receive their orders within 8 days of shipping. For more detailed estimated shipping days, please refer to the table below.

Our customers typically receive their orders within 5-7 business days of shipping. For more detailed estimated shipping days, please refer to the table below.

Area/Region                                            Estimated Shipping Days                  
Continental United States  5~8 days 
Rest of World 7~20 days 


*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.

We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.

For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at You can also chat with us live or leave us your email and a message in the chat.

Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request for additional information or fees. We will do our best to assist you with any customs issues. Just reach out to us! For more information please refer to our Terms & Conditions.


We regret to inform our customers that X-girl is unable to ship to the locations below at this time.

  • Mainland China
  • Afghanistan
  • Australia
  • Belarus
  • Congo
  • Crimea
  • Cuba
  • Iran
  • Iraq
  • Japan
  • Lebanon
  • Liberia
  • Libya
  • Moldova 
  • North Korea
  • Russia
  • Somalia
  • Sudan/South Sudan
  • Syria
  • Taiwan
  • Tajikistan
  • Ukraine
  • Yemen
  • Zimbabwe

Please note that special restrictions may apply to certain products. 


Service disruptions due to situation in Ukraine

Please note that due to the situation in Ukraine, all international shipments to Russia are temporarily suspended until further notice.